Entry requirements

Although this area of work is open to all graduates/Diplomates, the following degree/HND/foundation degree subjects may increase your chances:

• languages (either modern European or modern non-European languages);
• nursing;
• paramedical studies;
• business.

Candidates who have the ability to converse in a foreign language may be at an advantage.

Entry without a degree/HND/foundation degree is possible, although a good secondary education, usually to GCSE level (or equivalent), is essential and most airlines require four to five GCSEs (A-C)/S grades (1-3) or equivalent, including English. Employers also look for relevant skills and experience.

A postgraduate qualification is not required.

Vocational courses (e.g. NVQs and BTECs) in air cabin crew
services are offered by awarding organisations such as EAL , EMTA Awards Ltd , Edexel etc . .

Check with local colleges for course availability and entry requirements. Although completion of a course may indicate determination and enthusiasm, it will not guarantee a job. Employers are more interested in relevant work experience, for example in a customer service setting.

A good standard of health and fitness is important, with some airlines requiring candidates to swim a minimum of 25 metres unaided. Airlines often set a minimum height restriction of five feet and two inches for safety reasons, and usually ask that height be in proportion to weight. Applicants must have clear speech, good hearing and eyesight, although glasses and contact lenses are allowed. A medical examination may also be required.a Criminal records Bureau check is necessary due to increased security measures at airports. All candidates must have a valid passport permitting unrestricted travel worldwide.

Candidates will need to show evidence of the following:

• communication skills;
• confidence in dealing with a range of people;
• the ability to work as a team member (different teams are worked with every day) and be supportive of colleagues;
• competence in handling difficult situations and the ability to remain calm under pressure and in emergency situations;
• the ability to be tactful and diplomatic but also assertive when necessary;
• commercial awareness and sales skills;
• flexibility in working unsocial hours on any day of the year;
• the ability to work quickly and efficiently, often to tight time constraints;
• numeracy skills for handling cash, including foreign currency;
• the ability to work in a confined space.

Working part time whilst studying, especially in customer-facing roles, will help to develop the skills that airlines are looking for. Also, any experience which can demonstrate skills in teamwork, such as being a member of a student society, may prove helpful.

This is a highly competitive profession and candidates compete for jobs with a wide range of people, from school leavers to those with a significant amount of relevant experience. Airlines recruit throughout the year so keep checking relevant websites regularly and make speculative applications.